Written Question·Department for Work and Pensions·UIN 19421
Department for Work and Pensions: Technology
Tabled: 11 December 2024
Answered: 18 December 2024
Question
Matt Vickers
Conservative — Stockton West
To ask the Secretary of State for Work and Pensions, what steps her Department is taking to use technology to improve its productivity.
Answer
Andrew WesternAs part of the Department’s ongoing transformation, we are increasing our use of automation, improving our underlying technology, and increasing the number of citizen self-service opportunities where it is appropriate to do so, meaning that, despite incre...
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