Written Question·Department for Work and Pensions·UIN 116097

Department for Work and Pensions: Telephone Services

Tabled: 25 February 2026
Answered: 10 March 2026
Named Day

Question

Steve Darling

Liberal DemocratTorbay

To ask the Secretary of State for Work and Pensions, how many full-time equivalent front-line customer support staff worked on his Department's bereavement line in each year between 2021 and 2026.

Answer

Andrew Western
The number of staff employed is unpublished management information, collected and intended for internal departmental use and has not been quality assured to National Statistics or Official Statistics publication standard. ProductMar-21Mar-22 Mar-23Mar-24...

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