Written Question·Department for Work and Pensions·UIN 24933
Department for Work and Pensions: Translation Services
Tabled: 20 January 2025
Answered: 6 February 2025
Question
Neil O'Brien
Conservative — Harborough, Oadby and Wigston
To ask the Secretary of State for Work and Pensions, how many calls to her Department were translated in each month since January 2021 for which data is available by language code; and what the cost of that translation was.
Answer
Andrew WesternThe Contract value for the 3-year term (9th May 2022 - 8th May 2025) is £23.1m which is inclusive of all calls and face to face services. This includes interpretation translation, British Sign Language, video remote services and staff support (internal Br...
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