Written Question·Department for Work and Pensions·UIN 11502

Disability Living Allowance

Tabled: 28 October 2024

Answered: 31 October 2024

Named Day

Question

Jayne Kirkham

To ask the Secretary of State for Work and Pensions, what steps she is taking to ensure that staff administering Disability Living Allowance claims provide claimants with a complete understanding of the benefits they are entitled to receive.

Answer

Sir Stephen Timms

All Disability Living Allowance (DLA) staff receive extensive training in the DLA customer journey and have an awareness of other benefits. When claiming Disability Living Allowance, a detailed notification and an additional leaflet are also issued to the...

ⓘ

This is an extract from the Parliament API. Search the full answer on Parliament.uk (UIN 11502) →