Written Question·Department for Work and Pensions·UIN 29709

Disability Living Allowance

Tabled: 6 February 2025

Answered: 17 February 2025

Question

Mr Will Forster

To ask the Secretary of State for Work and Pensions, what steps her Department is taking to support claimants of disability allowance who (a) have difficulties with oral communication, (b) have deafness, (c) have learning difficulties and (d) do not own a

Answer

Sir Stephen Timms

For hearing and speech impaired customers:DWP utilise the Video Relay Service (VRS) which enables customers to communicate in real time via a British Sign Language (BSL) interpreter using a video connection on an electronic device. There is no need to be ...

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