Written Question·Department for Energy Security and Net Zero·UIN 123552
District Heating: Flats
Tabled: 24 March 2026
Answered: 1 April 2026
Question
Rachel Blake
Labour (Co-op) — Cities of London and Westminster
To ask the Secretary of State for Energy Security and Net Zero, what steps he is taking to ensure that leaseholders and tenants in buildings served by heat networks are protected from excessive service charges and poor service delivery.
Answer
Martin McCluskeyOfgem was introduced as the heat network regulator in January 2026. While many leaseholders can benefit from the new consumer protections, including protection against poor service standards, we are aware that there are still some challenges where heat ch...
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