Written Question·Department for Transport·UIN 114635
Driver and Vehicle Licensing Agency: Disability
Tabled: 20 February 2026
Answered: 2 March 2026
Question
Dr Roz Savage
Liberal Democrat — South Cotswolds
To ask the Secretary of State for Transport, what assessment her Department has made of the accessibility of services provided by the Driver and Vehicle Licensing Agency for disabled people who are unable to communicate by telephone; and whether she will
Answer
Simon LightwoodInformation on the number of formal complaints relating to accessibility or communication barriers at the Driver and Vehicle Licensing Agency (DVLA) over the last three years is not readily available. The DVLA offers a variety of reasonable adjustments to...
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