Written Question·Department for Transport·UIN 114637
Driver and Vehicle Licensing Agency: Disability
Tabled: 20 February 2026
Answered: 2 March 2026
Question
Dr Roz Savage
Liberal Democrat — South Cotswolds
To ask the Secretary of State for Transport, how many formal complaints relating to accessibility or communication barriers at DVLA have been received in the last three years; and what steps are being taken to help improve accessibility for vulnerable or
Answer
Simon LightwoodInformation on the number of formal complaints relating to accessibility or communication barriers at the Driver and Vehicle Licensing Agency (DVLA) over the last three years is not readily available. The DVLA offers a variety of reasonable adjustments to...
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