Written Question·Department for Transport·UIN 182856
Driver and Vehicle Licensing Agency: Standards
Tabled: 26 April 2023
Answered: 3 May 2023
Question
Jim Shannon
Democratic Unionist Party — Strangford
To ask the Secretary of State for Transport, what his timeframe is for the DVLA to meet its service delivery standards for issuing driving licences across the UK.
Answer
Mr Richard HoldenThe Driver and Vehicle Licensing Agency (DVLA)’s published business plan target for 2022/23 is to despatch 95% of driving licences within three working days where the application was made online and 90% within ten working days where the application was made by post.
The DVLA is responsible for driver licensing in Great Britain. Driver licensing is devolved in Northern Ireland and is the responsibility of the Driver and Vehicle Agency, part of the Northern Ireland Department for Infrastructure.