Written Question·Department for Transport·UIN 112272
Driver and Vehicle Licensing Agency: Standards
Tabled: 10 February 2026
Answered: 16 February 2026
Question
Lisa Smart
Liberal Democrat — Hazel Grove
To ask the Secretary of State for Transport, what assessment her Department has made of the potential impact of DVLA's new casework system on processing times and the number of cases that have not been processed.
Answer
Simon LightwoodThe Driver and Vehicle Licensing Agency (DVLA) is rolling out a new casework system for driving licence applications where a medical condition must be investigated. This will deliver significant improvements, including improved turnaround times, increased...
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