Written Question·Department for Transport·UIN 31418

Driver and Vehicle Standards Agency: Artificial Intelligence

Tabled: 13 February 2025

Answered: 25 February 2025

Question

Sir John Hayes

Conservative — South Holland and The Deepings

To ask the Secretary of State for Transport, for what purposes the Driver and Vehicle Standards Agency has used artificial intelligence in the last 12 months.

Answer

Lilian Greenwood

In the last 12 months, the Driver and Vehicle Standards Agency (DVSA) has trialled the use of Microsoft 365 Copilot across Microsoft productivity tools (Word, Excel, PowerPoint, Outlook and Teams).DVSA’s Digital, Data and Technology colleagues are also tr...

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