Written Question·Department for Science, Innovation and Technology·UIN 15829

Electronic Government

Tabled: 3 July 2026
Answered: 13 July 2026
Named Day

Question

Gordon McKee

LabourGlasgow South

To ask the Secretary of State for Science, Innovation and Technology, what non-digital and assisted-digital routes are available to people who are unable to use GOV.UK One Login; and how the use of those routes is monitored.

Answer

Ian Murray
GOV.UK One Login has been designed as a digital service, and offers multiple ways for users to prove their identity. Users are able to use either the GOV.UK One Login app, answer security questions online, or visit the Post Office to prove their identity ...

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