Written Question·Home Office·UIN 71304
Emergency Calls: Standards
Tabled: 29 August 2025
Answered: 8 September 2025
Question
Matt Vickers
Conservative — Stockton West
To ask the Secretary of State for the Home Department, what steps she is taking to improve emergency call handling times by forces.
Answer
Sarah JonesThe process handling of emergency and non-emergency calls to the Police is determined by operationally independent local forces, however The Home Office and Policing have undertaken work in support of national consistency and to reduce wait times for the ...
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