Written Question·Department for Work and Pensions·UIN 56383
Employment: Advisory Services
Tabled: 2 June 2025
Answered: 9 June 2025
Question
Danny Kruger
Reform UK — East Wiltshire
To ask the Secretary of State for Work and Pensions, what metrics are used to measure work coach performance in JobCentres.
Answer
Alison McGovernWe do not measure performance at individual work coach level; performance is measured at jobcentre level. Regular performance discussions are held to review and manage jobcentre performance. DWP currently manages jobcentre performance through a comprehens...
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