Written Question·Department for Work and Pensions·UIN 100648

Employment Schemes: Digital Technology

Tabled: 16 December 2025
Answered: 23 December 2025

Question

Shaun Davies

LabourTelford

To ask the Secretary of State for Work and Pensions, what steps he is taking to use AI and digital technology to improve the efficacy of job and employment services.

Answer

Andrew Western
We are adopting AI in DWP to help colleagues deliver better outcomes for customers and to improve productivity and efficiency. We will develop the Jobs and Careers Service to better support jobseekers and employers. As part of the design of the service, w...

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