Written Question·Department for Energy Security and Net Zero·UIN 114012

Energy: Billing

Tabled: 20 February 2026

Answered: 25 February 2026

Named Day

Question

Bell Ribeiro-Addy

To ask the Secretary of State for Energy Security and Net Zero, what protections are available for heat network consumers in respect of back-billing; and whether he plans to introduce or require limits equivalent to the 12-month back-billing protections t

Answer

Martin McCluskey

Under the newly established heat network market framework, Ofgem Authorisation conditions limit back-billing to 12 months if no accurate bill or statement of account was previously provided. Where heat charges are ‘bundled’ into leasehold or social housin...

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