Written Question·Department for Energy Security and Net Zero·UIN 86079

Energy: Companies

Tabled: 28 October 2025

Answered: 5 November 2025

Question

Victoria Collins

Liberal Democrat — Harpenden and Berkhamsted

To ask the Secretary of State for Energy Security and Net Zero, whether he plans to require energy suppliers to pay interest on significant customer credit balances held for extended periods.

Answer

Martin McCluskey

In the year to June 2025, Ofgem data shows that there has been a fall by around £500m of credit balances held by suppliers (Domestic Energy Customer Credit Balances, July 2024 to June 2025 | Ofgem) Customers may challenge increased direct debit payment am...

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