Written Question·Department for Energy Security and Net Zero·UIN 84832
Energy: Meters
Tabled: 23 October 2025
Answered: 31 October 2025
Question
Helen Maguire
Liberal Democrat — Epsom and Ewell
To ask the Secretary of State for Energy Security and Net Zero, what steps his Department is taking to support prepayment meter customers unable to access (a) heating and (b) power.
Answer
Martin McCluskeyCustomers who are unable to top up their prepayment meter may be able to obtain a fuel voucher, access to emergency credit or be eligible for Cold Weather Payments, the Warm Home Discount or the Winter Fuel Payment. Customers should contact their energy s...
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