Written Question·Department for Energy Security and Net Zero·UIN 107803
Energy: Meters
Tabled: 22 January 2026
Answered: 30 January 2026
Question
Natalie Fleet
Labour — Bolsover
To ask the Secretary of State for Energy Security and Net Zero, what estimate he has made of the number of customers who have been overcharged for their energy use due to smart meter errors in each of the last three years.
Answer
Martin McCluskeyAccuracy levels for both smart and analogue meters must comply with the Measuring Instruments Regulations (SI 2016/1153). Consumers have the right to have their meter independently tested if they dispute its accuracy. The Department does not hold data on ...
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