Written Question·Department for Energy Security and Net Zero·UIN 77577

Energy Ombudsman

Tabled: 16 September 2025
Answered: 14 October 2025
Named Day

Question

Liz Saville Roberts

Plaid CymruDwyfor Meirionnydd

To ask the Secretary of State for Energy Security and Net Zero, what recent discussions he has had with the Energy Ombudsman on the effectiveness of its dispute resolution process in providing redress for customers.

Answer

Martin McCluskey
On 19 June the Government announced that we will consult on strengthening the Energy Ombudsman to ensure that suppliers comply with its final decisions or pay compensation to their customers. We also announced that we would consult on proposals to make re...

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