Written Question·Ministry of Housing, Communities and Local Government·UIN 75983

Estate Agents: Complaints

Tabled: 9 September 2025
Answered: 17 September 2025

Question

Sir James Cleverly

Conservative — Braintree

To ask the Secretary of State for Housing, Communities and Local Government, whether his Department has made an estimate of the number of estate agents who are not members of a redress scheme.

Answer

Matthew Pennycook
My Department has made no such estimate. The National Trading Standards Estate Agency Team (NTSEAT), operated by Powys County Council, approve the bodies that administer government-sanctioned estate agent redress schemes. In instances where NTSEAT or the ...
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