Written Question·Ministry of Housing, Communities and Local Government·UIN 76613
Estate Agents: Complaints
Tabled: 11 September 2025
Answered: 16 October 2025
Named DayQuestion
Dr Rosena Allin-Khan
Labour — Tooting
To ask the Secretary of State for Housing, Communities and Local Government, what assessment he has made of the adequacy of the level of independence of the Property Redress Service.
Answer
Matthew PennycookMy Department monitors the performance of Property Redress through monthly data returns and regular governance meetings. We take all complaints about their services seriously. Where they arise, we challenge the schemes if we receive suggestions that they ...
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