Written Question·Treasury·UIN 44656

Finance: Documents

Tabled: 7 April 2025

Answered: 23 April 2025

Question

Lisa Smart

To ask the Chancellor of the Exchequer, whether she has had recent discussions with UK banks on the provision of (a) bank statements and (b) other financial documents in accessible formats for customers with visual impairments.

Answer

Emma Reynolds

The Government works closely with the Financial Conduct Authority (FCA), the independent regulator of the UK’s financial services sector, to ensure that all customers get the right support with their financial products and services. FCA guidance highlight...

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