Written Question·Treasury·UIN 122585
Financial Conduct Authority
Tabled: 20 March 2026
Answered: 25 March 2026
Question
Helen Morgan
Liberal Democrat — North Shropshire
To ask the Chancellor of the Exchequer, what steps she is taking to ensure adherence to the FCA’s Consumer Duty requirement for firms to avoid causing foreseeable harm.
Answer
Lucy RigbyThe Financial Conduct Authority's (FCA’s) Consumer Duty requires firms to act in good faith, prevent foreseeable harm, and act in the best interests of consumers. All FCA-authorised firms are required to comply with the Consumer Duty.The FCA has extensive...
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