Written Question·Treasury·UIN 71429

Financial Ombudsman Service

Tabled: 29 August 2025
Answered: 4 September 2025

Question

Nadia Whittome

LabourNottingham East

To ask the Chancellor of the Exchequer, whether it is her policy to retain the fair and reasonable remit of the Financial Ombudsman Service, in the context of fraud complaints.

Answer

Emma Reynolds
The Financial Ombudsman Service (FOS) plays an important role in providing consumers with a cost-free and quick route to resolve disputes with financial services firms. My recent review of the FOS concluded that the framework in which it operates has resu...

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