Written Question·Treasury·UIN 31912
Financial Ombudsman Service: Fees and Charges
Tabled: 21 February 2025
Answered: 26 February 2025
Named DayQuestion
Mark Garnier
Conservative — Wyre Forest
To ask the Chancellor of the Exchequer, what assessment she has made of the adequacy of the Financial Ombudsman Service’s decision to introduce a £250 charge for claims management companies to refer cases.
Answer
James MurrayThe Government recognises that many professional representatives, including claims management companies, provide a valuable service to consumers by supporting them to make financial services redress claims. However, there are examples of poor behaviour fr...
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