Written Question·Treasury·UIN 94648

Financial Services: Mobile Phones

Tabled: 26 November 2025
Answered: 1 December 2025

Question

Stuart Andrew

ConservativeDaventry

To ask the Chancellor of the Exchequer, what assessment her Department has made of the potential impact of financial services firms requiring mobile phone-based authentication as a condition of accessing online accounts on (a) disabled and (b) elderly con

Answer

Lucy Rigby
The Government recognises the importance of ensuring people can access the financial products and services they need. The Government is committed to ensuring high standards of financial inclusion across the financial services sector. The Payment Services ...

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Financial Services: Mobile Phones — Written Question | TrustPolitics