Written Question·Treasury·UIN 94649

Financial Services: Mobile Phones

Tabled: 26 November 2025

Answered: 1 December 2025

Question

Stuart Andrew

To ask the Chancellor of the Exchequer, whether her Department is taking steps to help ensure that financial services firms offer alternatives to mobile phone authentication for customers who cannot use such technology.

Answer

Lucy Rigby

The Government recognises the importance of ensuring people can access the financial products and services they need. The Government is committed to ensuring high standards of financial inclusion across the financial services sector. The Payment Services ...

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