Financial Services: Visual Impairment — Written Question

Question

Richard Baker

Labour — Glenrothes and Mid Fife

To ask the Chancellor of the Exchequer, what steps her Department is taking to help ensure that Financial Conduct Authority (FCA) guidance on the treatment of vulnerable customers leads to changes in how payment terminals are (a) designed and (b) deployed

Answer

Lucy Rigby

The government is committed to ensuring high standards of financial inclusion across the financial services sector, including accessibility for blind and partially sighted customers. The Equality Act 2010 provides legal protection from discrimination for ...

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