Written Question·Ministry of Justice·UIN 22918

First-tier Tribunal: Property

Tabled: 9 January 2025
Answered: 15 January 2025
Named Day

Question

Kevin Hollinrake

Conservative — Thirsk and Malton

To ask the Secretary of State for Justice, what the average time is between a complaint being (a) received and (b) logged at the First Tier Tribunal (Property Chamber – Residential Property).

Answer

Sarah Sackman
Administrative complaints uploaded into the HMCTS complaints handling system direct from the gov.uk online complaints portal are logged immediately automatically. These constitute the vast majority of administrative complaints received by the tribunal. Co...
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