Written Question·Treasury·UIN 103060

Fraud: Compensation

Tabled: 5 January 2026
Answered: 12 January 2026
Named Day

Question

Alex Brewer

Liberal DemocratNorth East Hampshire

To ask the Chancellor of the Exchequer, what discussions she has had with the Financial Conduct Authority on the time taken for banks to pay refunds to victims of phishing scams; and if she will make an assessment of the potential impact of those delays o

Answer

Lucy Rigby
The Government takes the issue of fraud very seriously and is dedicated to protecting the public from this appalling crime. The Payment Systems Regulator (PSR) is the independent regulator with responsibility for the Authorised Push Payment (APP) scam rei...

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