Written Question·Treasury·UIN 103060
Fraud: Compensation
Tabled: 5 January 2026
Answered: 12 January 2026
Named DayQuestion
Alex Brewer
Liberal Democrat — North East Hampshire
To ask the Chancellor of the Exchequer, what discussions she has had with the Financial Conduct Authority on the time taken for banks to pay refunds to victims of phishing scams; and if she will make an assessment of the potential impact of those delays o
Answer
Lucy RigbyThe Government takes the issue of fraud very seriously and is dedicated to protecting the public from this appalling crime. The Payment Systems Regulator (PSR) is the independent regulator with responsibility for the Authorised Push Payment (APP) scam rei...
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