Written Question·Department of Health and Social Care·UIN 18640
General Practitioners
Tabled: 9 December 2024
Answered: 13 December 2024
Question
Bell Ribeiro-Addy
Labour — Clapham and Brixton Hill
To ask the Secretary of State for Health and Social Care, what estimate he has made of the number of patients unable to secure appointments with their GP due to (a) digital exclusion and (b) lack of telephone access.
Answer
Stephen KinnockGeneral practices (GPs) and other National Health Service organisations are encouraged to support patients to use online routes where this would be convenient for them, and there is work to improve the usability of digital tools so that they are accessibl...
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