Written Question·Department of Health and Social Care·UIN 88506

General Practitioners

Tabled: 5 November 2025

Answered: 2 December 2025

Question

Charlotte Cane

Liberal Democrat — Ely and East Cambridgeshire

To ask the Secretary of State for Health and Social Care, pursuant to the Answer of 5 November 2025 to Question 85520 on General Practitioners, what steps he is taking to improve access to GPs for people who are solely reliant on telephone bookings.

Answer

Stephen Kinnock

To support patients who depend on telephone bookings, recent contractual changes require all general practices to offer online booking throughout core hours, from 08:00 to 18:30. This is designed to ease pressure on phone lines by allowing those who prefe...

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