Written Question·Department of Health and Social Care·UIN 104431
General Practitioners
Tabled: 8 January 2026
Answered: 18 March 2026
Question
Jess Brown-Fuller
Liberal Democrat — Chichester
To ask the Secretary of State for Health and Social Care, whether he has made an assessment of the potential impact of the online GP booking system introduced on 1 October 2025 on the digitally excluded.
Answer
Stephen KinnockThe contractual change made on 1 October 2025 required general practices to keep their existing online systems open during core hours, allowing patients to contact the practice online between 8am and 6.30pm. Telephone and in-person routes continue to oper...
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