Written Question·Department of Health and Social Care·UIN 117467
General Practitioners
Tabled: 3 March 2026
Answered: 9 March 2026
Question
Liz Jarvis
Liberal Democrat — Eastleigh
To ask the Secretary of State for Health and Social Care, whether his Department has issued guidance to GP practices on the wording of appointment reminder messages to patients; and what assessment he has made of the potential merits of encouraging practi
Answer
Stephen KinnockGeneral practices are independent businesses that hold contracts with the National Health Service, and each sets its own policies on managing missed appointments to best meet the needs of its local population. We know that many practices already use autom...
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