Written Question·Department of Health and Social Care·UIN HL1723
General Practitioners
Tabled: 7 July 2026
Answered: 15 July 2026
Question
To ask His Majesty's Government what is their estimate of the proportion of NHS-registered GPs in England who offer all patients the ability to make an appointment in person or by phone rather than through the NHS app or other online booking facilities.
Answer
The GP Contract requires all practices to enable patients to telephone or visit their practice in person to make appointments. Online tools must always be provided in addition to, rather than as a replacement for, other channels for accessing a general pr...
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