Written Question·Department of Health and Social Care·UIN 121249

General Practitioners: Complaints

Tabled: 16 March 2026
Answered: 23 March 2026

Question

Juliet Campbell

LabourBroxtowe

To ask the Secretary of State for Health and Social Care, what steps his Department is taking to support GPs who are the subject of a complaint arising from a specialist denying a person a face-to-face appointment.

Answer

Karin Smyth
As independent businesses who hold contracts with the National Health Service, general practices (GPs) are responsible for managing patient complaints relating to services delivered by their GP and the wider health system. In cases where specialist advice...

This is an extract from the Parliament API. Search the full answer on Parliament.uk (UIN 121249) →