Written Question·Department of Health and Social Care·UIN 105075

General Practitioners: Digital Technology

Tabled: 12 January 2026

Answered: 20 January 2026

Question

Nick Timothy

To ask the Secretary of State for Health and Social Care, what guidance his Department has issued to GP surgeries implementing the digital front door to ensure non-digital access routes remain available to patients unable to use online services.

Answer

Stephen Kinnock

In February 2025 the General Practitioners Committee England agreed to make it a contractual obligation for all general practices (GPs) to offer access to online services throughout core hours, from 8:00am to 18:30pm, bringing online access in line with w...

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