Written Question·Department of Health and Social Care·UIN 46295
General Practitioners: Internet
Tabled: 17 April 2025
Answered: 24 April 2025
Question
Claire Young
Liberal Democrat — Thornbury and Yate
To ask the Secretary of State for Health and Social Care, what assessment his Department has made of the potential impact of online appointment booking systems on the ability of people without regular access to the internet to book GP appointments.
Answer
Stephen KinnockWe understand that not all patients can or want to use online services. To ensure that such patients are not excluded, the GP Contract is clear that patients should always have the option of telephoning or visiting their practice in person, and all online...
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