Written Question·Department of Health and Social Care·UIN 88146

General Practitioners: Internet

Tabled: 4 November 2025

Answered: 12 January 2026

Question

Jess Brown-Fuller

To ask the Secretary of State for Health and Social Care, what assessment his Department has made of the cost of (a) implementation for GP practices and (b) operation of the online appointment booking system introduced for GP practices in October 2025.

Answer

Stephen Kinnock

General practices (GPs) have been required to offer and promote an online consultation tool to their registered patients since 2021.The change introduced in October 2025 regarding online access will mean explicitly requiring that all modes of contacting t...

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