Written Question·Department of Health and Social Care·UIN 16810

General Practitioners: Internet

Tabled: 7 July 2026

Answered: 13 July 2026

Question

Cameron Thomas

To ask the Secretary of State for Health and Social Care, what steps his Department is taking to improve the NHS online GP booking service, Anima, with specific reference to people experiencing mental health conditions.

Answer

Stephen Kinnock

General practices (GPs) are contractually required to provide an online consultation tool, such as Anima, as an option for patients to contact them. These tools are designed to accommodate a wide range of patient needs and to enhance accessibility across ...

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