Written Question·Department of Health and Social Care·UIN 68491
General Practitioners: Software
Tabled: 16 July 2025
Answered: 23 July 2025
Question
Daisy Cooper
Liberal Democrat — St Albans
To ask the Secretary of State for Health and Social Care, what assessment his Department has made of the adequacy of the availability for patients to message their GP practice using the NHS app for medical and appointment enquiries over lunchtime periods.
Answer
Stephen KinnockWe want patients to be able to contact their general practice (GP) by phone, online, or by walking in, and for people to have an equitable experience across these access routes. This is a key intervention in the Government’s ambition to end the 8:00am scr...
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