Written Question·Department of Health and Social Care·UIN 68491

General Practitioners: Software

Tabled: 16 July 2025
Answered: 23 July 2025

Question

Daisy Cooper

Liberal DemocratSt Albans

To ask the Secretary of State for Health and Social Care, what assessment his Department has made of the adequacy of the availability for patients to message their GP practice using the NHS app for medical and appointment enquiries over lunchtime periods.

Answer

Stephen Kinnock
We want patients to be able to contact their general practice (GP) by phone, online, or by walking in, and for people to have an equitable experience across these access routes. This is a key intervention in the Government’s ambition to end the 8:00am scr...

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