Written Question·Department of Health and Social Care·UIN 89211

General Practitioners: Surrey Heath

Tabled: 10 November 2025

Answered: 25 November 2025

Question

Dr Al Pinkerton

To ask the Secretary of State for Health and Social Care, whether his Department has received complaints on the use of automated GP booking systems leading to (a) administrative and (b) clinical errors in Surrey Heath constituency.

Answer

Stephen Kinnock

All digital tools used in primary care must meet minimum functionality standards set by NHS England, ensuring a consistent and high-quality user experience. NHS England provides commercial and procurement support to guarantee that all digital solutions co...

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