Written Question·Department of Health and Social Care·UIN 113019

General Practitioners: Telemedicine

Tabled: 11 February 2026
Answered: 23 February 2026

Question

Ben Coleman

LabourChelsea and Fulham

To ask the Secretary of State for Health and Social Care, what assessment has been made of the potential impact of (a) the new online consultation system for GP surgeries and (b) as part of that, urgent clinical queries being included on forms meant for n

Answer

Stephen Kinnock
General practices (GPs) are independent businesses contracted by the National Health Service to deliver essential services, and as part of these contracts they are required to provide modern telephony systems and online consultation tools. In the 2025 con...

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