Written Question·Department of Health and Social Care·UIN 182637
General Practitioners: Telephone Services
Tabled: 25 April 2023
Answered: 3 May 2023
Named DayQuestion
Wes Streeting
Labour — Ilford North
To ask the Secretary of State for Health and Social Care, how many additional phone lines have been made available to GP practices since September 2022.
Answer
Neil O'BrienNHS England have supported general practices (GPs) to make it easier for patients to contact their GP for appointments and advice by offering a short-term telephony solution until 30 April 2023 to help free up existing GP telephone lines. From September 2022, 31,000 phone lines were made available to GPs as part of the short-term telephony solution.
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