Written Question·Department of Health and Social Care·UIN 109094

General Practitioners: Telephone Services

Tabled: 28 January 2026
Answered: 3 February 2026

Question

Jim Shannon

Democratic Unionist PartyStrangford

To ask the Secretary of State for Health and Social Care, what reasonable adjustments are in place for people with disabilities to access GPs without going through telephone services.

Answer

Stephen Kinnock
General practices (GP) are independent businesses contracted by the National Health Service to deliver essential services. As part of their contract, practices must provide online consultation tools. Online consultation tools are designed to accommodate a...

This is an extract from the Parliament API. Search the full answer on Parliament.uk (UIN 109094) →