Written Question·Department of Health and Social Care·UIN 109094
General Practitioners: Telephone Services
Tabled: 28 January 2026
Answered: 3 February 2026
Question
Jim Shannon
Democratic Unionist Party — Strangford
To ask the Secretary of State for Health and Social Care, what reasonable adjustments are in place for people with disabilities to access GPs without going through telephone services.
Answer
Stephen KinnockGeneral practices (GP) are independent businesses contracted by the National Health Service to deliver essential services. As part of their contract, practices must provide online consultation tools. Online consultation tools are designed to accommodate a...
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