Written Question·Department for Science, Innovation and Technology·UIN 119139

Government Departments: Artificial Intelligence

Tabled: 9 March 2026

Answered: 16 March 2026

Named Day

Question

Lincoln Jopp

To ask the Secretary of State for Science, Innovation and Technology, what assessment she has made of the potential impact of GOV.UK AI assistant pilot developed with Anthropic on (a) user satisfaction, (b) call centre volumes, and (c) accuracy of informa

Answer

Ian Murray

The pilot of the GOV.UK AI assistant is currently being undertaken by GDS and will be concluding soon. We will then evaluate the concept to inform future development of the concept.At this stage, the pilot is about learning and understanding the potential...

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