Written Question·Department for Transport·UIN 90332
Great British Railways: Accountability
Tabled: 12 November 2025
Answered: 18 November 2025
Named DayQuestion
Jerome Mayhew
Conservative — Broadland and Fakenham
To ask the Secretary of State for Transport, what mechanisms will her Department put in place to ensure operational decisions taken by Great British Railways are accountable to passengers.
Answer
Keir MatherGBR will be held to account for railway performance and customer experience.There will be a powerful voice for passengers, the Passenger Watchdog, which will independently monitor passenger experience, advocate for passengers and monitor GBR and other ope...
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