Written Question·Department for Transport·UIN 90332

Great British Railways: Accountability

Tabled: 12 November 2025
Answered: 18 November 2025
Named Day

Question

Jerome Mayhew

ConservativeBroadland and Fakenham

To ask the Secretary of State for Transport, what mechanisms will her Department put in place to ensure operational decisions taken by Great British Railways are accountable to passengers.

Answer

Keir Mather
GBR will be held to account for railway performance and customer experience.There will be a powerful voice for passengers, the Passenger Watchdog, which will independently monitor passenger experience, advocate for passengers and monitor GBR and other ope...

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