Written Question·Department for Transport·UIN 92743
Great British Railways: Retail Trade
Tabled: 19 November 2025
Answered: 3 December 2025
Named DayQuestion
Rebecca Smith
Conservative — South West Devon
To ask the Secretary of State for Transport, what her estimate is of the a) initial set-up and b) ongoing costs associated with Great British Railways’ future retail capability via website and app.
Answer
Keir MatherThe government has set out plans for GBR to retail online, bringing together the 14 rail operator websites and apps. This will reduce fragmentation, deliver savings through removing duplication, and provide a more coherent passenger offer.
The costs and savings associated with GBR's website and app will be continually assessed as this work progresses, with a view to delivering for passengers and taxpayers alike.