Written Question·Department for Transport·UIN 40421

Great Western Railway: Contracts

Tabled: 24 March 2025

Answered: 1 April 2025

Question

John McDonnell

To ask the Secretary of State for Transport, whether the terms of GWR’s National Rail contract require it to seek her permission before making any changes to (a) ticket offices, (b) staffing levels and (c) stations’ operations.

Answer

Simon Lightwood

Any changes to Ticket Office opening hours, in relation to regulated stations covered by Schedule 17 of the Ticketing and Settlement Agreement, must be made following the Ticketing and Settlement Agreement conditions and Secretary of State guidance. The S...

ⓘ

This is an extract from the Parliament API. Search the full answer on Parliament.uk (UIN 40421) →